1. Overview
QuizBox is an education and test-preparation platform focused on UPSC and other competitive examinations. QuizBox is handled by Stackup IT, based in Lucknow, Uttar Pradesh.
We aim to collect and use information only for legitimate purposes related to providing, improving, securing and supporting our services.
2. Information We Collect
Depending on how you use QuizBox, we may collect information such as:
- Account information: name, email address, mobile number and account credentials.
- Profile information: information you choose to provide about your examination preferences or preparation.
- Test activity: tests attempted, answers submitted, scores, results, time spent and performance information.
- Payment information: transaction-related information required to process subscriptions or paid services.
- Technical information: browser type, device information, IP address, operating system and basic diagnostic information.
- Communication information: information you provide when contacting our support team or submitting feedback.
3. How We Use Information
Information may be used for purposes including:
- Creating and managing user accounts.
- Providing tests, quizzes and learning services.
- Calculating scores and displaying test results.
- Maintaining attempt history and performance analytics.
- Processing subscriptions and payments.
- Providing customer and technical support.
- Improving QuizBox features and user experience.
- Detecting fraud, misuse and security threats.
- Communicating important service-related information.
- Complying with applicable legal requirements.
4. Sharing Information
QuizBox does not intend to sell your personal information to third parties.
Information may be shared with service providers when necessary to operate the platform. Such providers may include hosting providers, payment processors, analytics services, communication providers and security services.
Information may also be disclosed where required by applicable law, legal process, government authority, fraud prevention requirements or protection of rights and safety.
5. Cookies & Local Storage
QuizBox may use cookies, browser storage or similar technologies to keep users logged in, remember preferences, maintain test sessions and improve the functionality of the platform.
Some functionality may not work correctly if cookies or browser storage are disabled.
6. Security
We take reasonable technical and organisational measures to protect information against unauthorised access, alteration, disclosure or destruction.
However, no internet-based service can guarantee absolute security. Users should also maintain strong passwords and avoid sharing account credentials.
7. Data Retention
Information may be retained for as long as necessary to provide services, maintain account and examination records, resolve disputes, meet legal obligations, prevent fraud and enforce applicable agreements.
When information is no longer required, it may be deleted, anonymised or securely disposed of, subject to applicable legal and operational requirements.
8. Your Choices
Depending on applicable law, users may have rights relating to their personal information, including requesting access, correction or deletion of certain information.
If you have a privacy-related request, contact us using the details provided below. We may need to verify your identity before processing certain requests.
9. Children's Privacy
QuizBox is intended for users preparing for examinations and educational purposes. Users should provide accurate information and use the platform in accordance with applicable age and legal requirements.
If you believe that information belonging to a child has been submitted improperly, please contact us so that the matter can be reviewed.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, security practices or legal requirements.
Updated versions will be published on this page. Continued use of QuizBox after an update means that you acknowledge the revised policy.
11. Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, contact QuizBox using the details below.